New policies in effect due to COVID-19
Suspension of Proof-of-Delivery Signature
- MNX will be temporarily suspending signatures typically required for proof-of-delivery.
- Our couriers will deliver product to a designated spot location and verbally request a name to enter for proof-of-delivery.
- For home deliveries, the courier will knock on the door, stand back a safe distance and verbally request a name as proof-of-delivery.
- Please let us know if you require any further information from us in order to communicate this to your staff and/or customers.
No Visitor Policy at all MNX Facilities
- Effective immediately, we have implemented a ‘no visitor’ policy at all facilities.
- Meetings or visits for physical inventories or audits must be rescheduled to a later date.
- Should you need to collect goods or perform any essential tasks within our facility, we will make alternative arrangements to facilitate your needs.